Who we are
In Reach Health & Wellness Coaching, LLC is a virtual health and wellness coaching business operated by Jessica Craig. Coaching services are intended to support behavior change, habit formation, and general well-being goals. Coaching is not medical care, mental-health treatment, nutrition therapy, diagnosis, treatment, or prescription.
Information we may collect
We may collect information you choose to provide, such as your name, email address, scheduling details, questions, goals, and any information you include when emailing, booking a call, completing a form, or otherwise communicating with In Reach Health & Wellness Coaching, LLC.
The website may also collect limited technical information automatically, such as browser type, device information, general usage data, and pages visited. This information is used to maintain, secure, and improve the website.
How information is used
Information may be used to:
- Respond to inquiries and requests for information.
- Schedule discovery calls, coaching sessions, or related appointments.
- Prepare for coaching conversations and provide coaching-related support.
- Send administrative messages, scheduling updates, or follow-up information.
- Maintain business records and comply with applicable legal, tax, insurance, or professional obligations.
- Improve website content, client communication, and business operations.
Scheduling, forms, email, and payment links
In Reach Health & Wellness Coaching, LLC may use third-party services such as Calendly, Google Forms, Google Workspace/Gmail, Google Meet, and Stripe to support scheduling, communication, forms, virtual meetings, invoicing, or secure payment links. These services process information according to their own privacy policies and security practices.
Payments are not collected directly on this website. If a paid session or package is confirmed after a fit conversation, a secure payment link or invoice may be sent directly to the client.
Health-related information
You should not submit urgent, highly sensitive, or emergency medical information through this website or by ordinary email. Email and standard web forms may not be appropriate for highly sensitive health information. If you are experiencing a medical or mental-health emergency, call 911 or seek immediate assistance from a qualified healthcare provider.
Coaching notes and communications, if created, are maintained for coaching and business purposes. In Reach Health & Wellness Coaching, LLC is not a medical practice and does not create or maintain medical records.
How information may be shared
We do not sell personal information. Information may be shared only as reasonably necessary to operate the business, provide requested services, use trusted service providers, comply with legal obligations, protect rights and safety, process payments or scheduling, or with your consent.
If collaboration with a physician, care team, mentor, or other professional is discussed, information will be shared only with appropriate permission or as otherwise required by law.
Data security and retention
Reasonable administrative, technical, and organizational safeguards are used to protect information. However, no website, email system, form, or internet transmission can be guaranteed to be completely secure. Information is retained for as long as reasonably necessary for coaching, business, legal, tax, insurance, and recordkeeping purposes.
Your choices
You may contact In Reach Health & Wellness Coaching, LLC to request access to, correction of, or deletion of personal information, subject to legal, business, insurance, tax, or recordkeeping requirements. You may also ask not to receive non-essential communications.
Children's privacy
This website and coaching services are intended for adults. In Reach Health & Wellness Coaching, LLC does not knowingly collect personal information from children under 13 through this website.
Changes to this policy
This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised effective date.
Contact
Questions about this Privacy Policy may be sent to hello@inreachhealthcoaching.com.